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Support Center
Got questions? We've got answers. And if we don't, just ask - we're pretty friendly.
Frequently Asked Questions
How do I log my first meal?+
Just open the app and start typing what you ate! Try something like 'grilled chicken salad with ranch' or 'large pepperoni pizza, 3 slices'. Capy will estimate the calories and macros automatically.
Is Capy free to use?+
Capy offers a 3-day free trial with full access. After that, you can choose a subscription plan.
How accurate are the calorie estimates?+
Capy uses AI to provide estimates based on typical serving sizes and preparation methods. While we strive for accuracy, these are approximations. For precise tracking, you may want to verify with a food scale or nutrition label.
Can I connect a health app?+
Yes. On iOS, connect Apple Health in Settings. On Android, use Health Connect. You control which calorie, macro, and activity data Capy can read or write.
How do I cancel my subscription?+
Manage or cancel your subscription in the App Store or Google Play account used to purchase it. Your access continues until the end of the current billing period.
What if Capy gets my meal wrong?+
You can edit any entry! Tap on a logged meal to adjust the calories, macros, or description. The more feedback you give Capy, the better it learns your preferences.
Does Capy work offline?+
You can view your history offline, but logging new meals requires an internet connection so our AI can process your entries. We're working on offline logging for a future update!
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Still need help?
Capy might be a capybara, but our support team is human and ready to assist.
We typically respond within 24 hours on weekdays. Weekend warriors may need to wait until Monday 🐢